Frequently Asked Questions
Everything you need to know about bringing Solis Global into your home.
What is the typical shipping time for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Yes, Solis Global ships to over 50 countries worldwide. Shipping costs and lead times vary by destination and are calculated at checkout.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that personalized items and final sale furniture are not eligible for return.
Are your materials sustainably sourced?
Sustainability is a core value at Solis Global. We prioritize ethically sourced woods, recycled textiles, and eco-friendly manufacturing processes across our entire collection.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options through Klarna and Affirm.