Returns & Exchanges

At Solis Global, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for all unused items in their original packaging. Our goal is to ensure your living space feels perfect, and we are committed to making the return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Ship It Back

  Attach the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.